Risk Mitigation Plan For the Health Network

Executive SummaryThis Risk Mitigation Plan is for Health Network, Inc. (Health Network), a fictitious health services organization headquartered in Minneapolis, Minnesota. Health Network has over 600 employees throughout the organization and generates $500 million USD in annual revenue. The company has two additional locations in Portland, Oregon and Arlington, Virginia, which support a mix of corporate operations. Each corporate facility is located near a co-location data center, where production systems are located and managed by third-party data center hosting vendors.Health Network has three main products: HNetExchange, HNetPay, and HNetConnect.HNetExchange is the primary source of revenue for the company. The service handles secure electronic medical messages that originate from its customers, such as large hospitals, which are then routed to receiving customers such as clinics.HNetPay is a Web portal used by many of the company’s HNetExchange customers to support the management of secure payments and billing. The HNetPay Web portal, hosted at Health Network production sites, accepts various forms of payments and interacts with credit-card processing organizations much like a Web commerce shopping cart.HNetConnect is an online directory that lists doctors, clinics, and other medical facilities to allow Health Network customers to find the right type of care at the right locations. It contains doctors’ personal information, work addresses, medical certifications, and types of services that the doctors and clinics offer. Doctors are given credentials and are able to update the information in their profile. Health Network customers, which are the hospitals and clinics, connect to all three of the company’s products using HTTPS connections. Doctors and potential patients are able to make payments and update their profiles using Internet-accessible HTTPS Web sites.critical “1” Risks and short-term remediationThe risk/threats identified are:I. Loss of customers due to production outages caused by various events, such as natural disasters, change management, unstable software, and othersa. Remediation: b. CBA: II. Loss or destruction of company information due to insider threatsa. Remediation: b. CBA: major “2” / Minor “3” Long-term remediationI. Loss of company data due to hardware being removed from production systems Describe how this might take placea. Remediation: b. CBA: II. Loss of company information on lost or stolen company-owned assets, such as mobile devices and laptops. Describe how this might take placea. Remediation: b. CBA: III. Theft of company confidential information due to insider threats. Describe how this might take placea. Remediation: b. CBA: IV. Loss of customers or revenue due to changes in regulatory landscape that may impact operations. Describe how this might take placea. Remediation: b. CBA: implementation planR-T-WDomain ImpactedRisk   Impact / FactorThreat: Hardware being removed from production systemsRisk:  Loss of company data.Weakness: Access Control   procedures do not track location of equipment as it is moved. Hardware may not be protected from hacking   if used outside the data center.System / Application   Domain“2”   MajorThreat: Loss of company information on lost or stolen company-owned assets,   such as mobile devices and laptopsRisk: Loss of company informationWeakness: Software not loaded   on mobile devices to lock system when notified of loss.Workstation Domain“2”   MajorThreat: Production outages caused by various events, such as natural   disasters, change management, unstable software, and others.Risk:  Loss of customers.Weakness: UPS systems not   active to protect systems from outages.System / Application   Domain“1”   CriticalThreat: Internet threats due to company products being accessible on the   InternetRisk: Loss or destruction of company   information.Weakness: Firewalls and   Intrusion Control systems not active or updated to protect systems from   unauthorized access.LAN-to-WAN DomainRemote Access Domain“1”   CriticalThreat: Insider threats.Risk:   Loss of company confidential information.Weakness: Former employers,   contractors or other insiders having access to company information; current   employers are not managed properly and given access to unauthorized   information.User Doman“3”   MinorThreat: Changes in regulatory landscape that may impact operationsRisk:   Loss of customers or revenue.Weakness: Change control   processes inadequate to handle changes in regulations.System / Application   Domain“3”   MinorTable 1 from Risk Assessment PlanFigure 1

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