Continuous Quality Improvement (CQI)

“Continuous Quality Improvement (CQI)”  Please respond to the following:

• Identify a contact person for the quality improvement program at a long-term care facility in your geographic area. Conduct a brief in-person, telephone, or email interview with this contact person, concentrating on the following areas:
  • Structures
  • Processes
  • Outcomes
  • Regulatory minimum standards
• Next, describe the current quality improvement program in place at this facility, focusing on the areas listed above, and specify the main roles involved in this program.
• Finally, determine whether or not this quality improvement program is aligned with Deming’s Process Improvement Cycle. Provide a rationale for your determination.