Case study for Operational excellence

 The structure and scope of operations

Consider the music business as a supply network.  How has music downloads and streaming affected artists’ sales?  What implications has online music transmission had for traditional music retailers?

Hints:

a) Research music industry structure before downloads

Draw flow diagrams

b) Research current music industry structure

Draw flow diagrams

c) Compare and contrast

Remember terms such as intermediation, outsourcing etc.

 
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