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Case study for Operational excellence
The structure and scope of operations
Consider the music business as a supply network. How has music downloads and streaming affected artists’ sales? What implications has online music transmission had for traditional music retailers?
Hints:
a) Research music industry structure before downloads
Draw flow diagrams
b) Research current music industry structure
Draw flow diagrams
c) Compare and contrast
Remember terms such as intermediation, outsourcing etc.
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